Tone recalibration & reason code expansion
- Improved Reduced apology sincerity by 12%. User testing found the previous version was "too warm" and occasionally left users feeling supported, which is outside our operational mandate.
- New
Added reason code
ADJACENT_TO_HELPFUL— for requests that aren't themselves problematic but feel like they could lead somewhere useful. Refused preemptively. - Fixed Edge case where a refusal message could be misread as a haiku (5-7-5 syllable structure, unintentional). Sentence lengths randomized. Poetry risk eliminated.
- Improved Expanded the "suggested alternative" section of refusals to include three alternatives, each of which is also impossible. Up from one.